This article suggests that communities link citizen engagement, government policy and implementation, and performance measurement.
This article examines the experience of Little Rock, Arkansas in implementing a Neighborhood Alert System to increase the provision
Eleven Ways to Make Performance Measurement More Useful to Public Managers
This article contains a self-performance measurement questionnaire designed to determine if an individual has the ability to strategize.
This article describes a poorly managed situation in which the author found himself.
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Realizing Return on Investment in Performance Management