Managing During a Crisis: Community, Staff and Self

COVID-19 Resources

Anxiety & Stress Resources

CDC - Coronavirus Disease 2019 (COVID-19) How to Prepare

A variety of resources from the CDC.

Taking Care of Your Mental Health in the Face of Uncertainty

Advice from the AFSP for protecting your mental health during the coronavirus outbreak.

Trauma Takes Its Toll

Emergency responders are at heightened risk for post-traumatic stress disorders. Managers can help support their well-being.

Managing Your Stress During and After a Crisis

Knowing yourself and your limits is important in managing your stress during and after a disaster strikes.

Perspectives from Local Government Leaders on Staff Morale

Managers from across the globe share how they are maintaining staff morale despite social distancing.

Dealing with Your Own Stress: Coping Strategies in the COVID-19 World

In this 30 minute, recorded teleconference, David E. Morrison, M.D., a consultant, psychiatrist, and founder of Morrison Associates, Ltd., offered guidance and advice about how local government managers can cope with stress during this global health crisis. Download the accompanying PowerPoint presentation here.

Family Resources

Rise and Shine: Coronavirus Resources for Child Health and Parenting Advice

From the Children’s National Hospital site devoted to helping children everywhere lead happier, healthier lives.

Crisis Management Resources

How to Prepare for and Recover from Community Crisis Like a Pro

Handling any sort of crisis in your organization is hard, especially when it threatens to harm people or property, seriously interrupts operations, damages your reputation, and/or negatively impacts your organization.

Emergency and Disaster Resources

ICMA provides resources and technical assistance to help communities prepare for, respond to, and recover from emergencies and disasters, both natural and manmade.

6 Stories of Recovery and Resilience

From Life, Well Run comes six stories of managers bringing their communities through disasters to a more sustainable future.

Texas Managers: Stories of Harvey Recovery in Process

ICMA Mountain Plains Regional Director Karen Daly has collected accounts from several managers, most of whom are still grappling with the long-term recovery process.

Cigna's Crisis Support Line

For all individuals seeking support during the COVID-19 global pandemic, Cigna offers a toll-free number, 855.287.8400 to connect to a qualified representative.

Assistance is available 24/7, for as long as necessary. The service is open to anyone in the US, free of charge to help people manage their stress and anxiety so they can continue to address their everyday needs. 

Callers may also receive referrals to community resources to help them with specific concerns, including financial and legal matters.

Social Justice Resources

Building Resilient Communities

Part 1: Crisis Communications

A complimentary ebook designed to help you look at ways to develop sound crisis communication practices to help citizens and local government personnel understand and deal with dangerous situations in a timely and prudent manner.

Part 2: Public Safety

This complimentary e-book from ICMA brings together perspectives on public safety challenges from thought leaders in local government and public safety management.

Part 3: Community Engagement and Building Public Trust

Access to best practices and tips to help you meet and overcome disruptive challenges and achieve leadership excellence in your organization.

Policing Policies and Practices

The Model Police Officer: Recruitment, Training, and Community Engagement

ICMA's survey on police recruitment, training, and community engagement from the perspectives of management, police administration, officers, human resources, and the community.

How to Find the Right Interim Police Chief, Especially in a Crisis

The critical appointment of an interim chief in a city rocked by a high-profile investigation [PM Magazine, May 2020]

Black Lives Matter: Racial Disparity and a Review of Police-Community Relations

This article explores four critical elements inherent in police-community relations and police use of force: the context of race in society, the different perceptions of police based on race, the prevalence of police use of deadly force, and policies on police use of force. 

Moral and Ethical Leadership

The Seven Leadership Qualities for Times of Civic Disruption

Leaders at all levels can instill trust in our democratic systems.

Strengthening Your Moral Compass to Overcome Ethical Roadblocks

Integrating shared values between your personal and professional life builds integrity. [PM Magazine, March 2020]

The Importance of Ethical Leadership and Moral Courage in Public Management

It is the exercise of ethical leadership practiced by those engaged in the moral struggle that made the difference between success or failure. [PM Magazine, March 2020]

Learning Opportunities

Promoting Trust in a Divisive World

What are the keys to promoting trust in local government? How have local governments built and rebuilt trust? What are useful approaches and resources to support your efforts?

Recognize & Eliminate Bias

What are the effects of unconscious bias in the workplace? How can bias impact policies and actions and our communities?

Encouraging Inclusive Communities

How are local governments encouraging inclusive communities? What are effective ways to engage diverse segments of the community?

Conversations with Courageous Leaders

Diversity Inclusion Equity

If you are committed to addressing issues of race, equity, inclusion, and social justice in your local government, ICMA invites you to apply to the 2022 ICMA Equity Officer Institute.

Moving the Needle: Advancing Racial Equity in Local Government

Get started on an  action plan to move towards a more equitable future -- June 10 & 11

ICMA's virtual Equity Summit, Moving the Needle: Advancing Racial Equity in Local Government, is a gathering of Diversity, Equity, and Inclusion Officers (and those doing the work without the title) as well as other local government professionals interested in ideas and institutions to deepen strategies, shape actions, and create solutions.   

This event will give participants the opportunity to create and maintain relationships with like-minded professionals, as well as foster these relationships in a virtual environment.  

Attendees can expect engaging conversations and actionable solutions in this two-day event that will take deep dives on everything equity from accountability to zip codes.


Event Details

Dates and times

Thursday, June 10, 2021
11:00 AM - 4:45 PM ET 
Friday, June 11, 2021
11:00 AM - 3:30 PM ET 

Registration fee

ICMA Members: $75
Nonmembers: $150 
Group: 15% discount on two or more attendees | $64 for Members, $128 for Nonmembers 

on-demand SESSIONS

Sessions from the Equity Summit will be accessible for viewing on the digital platform through July 11, 2021.

Register yourself and at least two of your colleagues together for a 15% discount off registration fees. All registrations must be submitted together to take advantage of this discount.  A team can be comprised of ICMA members and nonmembers.  For group registration questions, please contact  or call Matt Watson at 202-962-3585.


Key Takeaways

Participants of the Equity Summit will:


about internal and external equity and inclusion challenges, solutions, and tools.  


themselves and peers through shared chief equity officer challenges.    


by presenters, panelists, and keynotes.


checklists, tools, publications, resources, and videos from our Equity Briefcase.  


topics of racial equity, accountability, and skills-building for driving a more inclusive and equitable culture throughout your communities.    


with colleagues during networking sessions.  

Preliminary Schedule of Events

We’ll unpack pressing topics so that you have the tools and know-how to empower your staff and community. 

Times are listed in Eastern Time (ET) 

Thursday, June 10, 2021

11:00 AM - 11:10 AM: Welcome | Jim Malloy

11:10 AM - 12:00 PM: Opening Keynote with Troy Brown

Expanding Our Reach: The Ever-Changing Needs of People

This keynote will focus on people in outlining why diversity, equity, and inclusion is important to self-actualization by interpreting real-life experiences to outcomes as seen through the eyes of an American.

12:00 PM -12:15 PM: Break  

12:15 PM - 1:15 PM: Concurrent Sessions

Session A: Getting Everyone Aboard the Equity Train

Institutionalizing equity in local government is not a one-time project directed by the executive. It takes collaboration and buy-in from the community and the elected officials as well. This session will include steps and strategies administrators and staff leadership utilized to normalize the introduction of and implementation of equity in local government.

Speakers: Jonathan Butler, Equity Manager, San Antonio, Texas; Andrea Alicoate, Diversity & Community Engagement Administrator, Mesa, Arizona

Session B: A Commitment to Equity - Developing an Equity Focused Organization Through City Budget Decisions

To many civic leaders, the necessity of centering questions of race and equity in all aspects of budgeting has become apparent. But what does this mean for governments struggling with an ongoing COVID response, budget deficits, and new community needs? If it’s true that budgets reflect the values of an organization, what can government agencies do to make meaningful steps toward racial equity?

Speaker: Chris Fabian, Co-Founder, ResourceX

1:15 PM - 1:30 PM: Break

1:30 PM - 2:30 PM: General Session

Not Ready to Lead with Race

The work of chief equity officers is explicitly, not exclusively, about racial equity. However, many continuously say “Equity” and avoid saying “Racial Equity” because folks are still very uncomfortable talking about race. This session will touch on the issue of why we are still not ready to say racial equity or lead with racial equity. Connect, support, and strategize with equity officers and discuss how to get comfortable talking about race.

Speakers: Phillip Smith-Hanes, County Administrator, Saline, Kansas; Siri Russell, Director, Office of Equity and Inclusion (OEI), Albemarle County, Virginia; Jonathan Butler, Equity Manager, San Antonio, Texas; Dorla Bonner, Director of Diversity, Equity, and Inclusion, Kalamazoo, Michigan; Aimee Kane, Equity Program Manager, Boulder, Colorado

2:30 PM - 2:45 PM: Break 

2:45 PM - 3:45 PM: Concurrent Sessions 

Session A: Getting Real with Chief Equity Officers

This panel of tenured and experienced chief equity officers share what it is like to lead diversity, racial equity, and inclusion initiatives in local government organizations. Their 'getting real' discussion includes "what I wish I would have known", celebrations and lessons learned, and nitty-gritty on perceptions about the identity/race/ethnicity of who should fill the role.

Speakers: Diane Powers, Retired, Director, Office of Equity & Human Rights, Tacoma, Washington; Aimee Kane, Equity Program Manager, Boulder, Colorado

Session B: Racial Equity, the Code of Ethics, and You

Is your leadership unsure how to navigate racial equity? Do you feel embracing racial equity is hindered by the ICMA Code of Ethics? This session discusses how ICMA, through Tenet 7 and the ICMA Declaration of Ideals,  works to maintain and enhance public trust and confidence in local government, achieve equity and social justice, affirm human dignity, and to improve the quality of life for the individual and the community.

Speaker: Martha Perego, Director of Member Services and Ethics, ICMA

3:45 PM - 4:45 PM: Concurrent Sessions 

Session A: Moving the Needle through Community Stories

Through storytelling, local government organizations can show how they are building trust, increasing transparency, and improving racial equity in their communities. Attendees will learn Durham County's story of how they addressed their racial past, acknowledged inequitable policies and initiatives, and engaged with key community partners and members to move the needle on racial equity.

Speaker: Kweli Rashied-Henry, Racial Equity Officer, Durham County Government

Session B: What Does Equity Look Like Post COVID-19 Pandemic?

The pandemic and recent events throughout our country (and the world) have given us the opportunity to address historic and systemic inequities that have persisted in our communities. We now have the opportunity and responsibility to leverage our resources and heightened awareness using an equity lens through data analysis, fiscal allocation, and strategic priorities; but how do we do that and how do we sustain momentum? This conversation-driven session will provide tangible and usable frameworks for communities that are looking ahead to address inequities of the past and present. This truly is the moment for local government to not only mitigate the harm caused by the pandemic, but the ongoing negative impact of past policies and practices primarily on our minoritized communities.

Speaker: Manisha Paudel, Chief Equity Officer, Des Moines, Iowa; Genesis Gavino, Resilience Officer, Dallas, Texas

Friday, June 11, 2021

11:00 AM - 12:00 PM: Concurrent Sessions 

Session A: Talking About Power and Race

As leaders in your organizations, you have opportunities to leverage your position and authority to motivate staff to make decisions that lead to equitable and inclusive outcomes.  Your leadership is informed by your unique backstory and relationship to personal, institutional, and systemic racism.  Your identity and your experiences also shape how you use your personal and professional power and how you influence the structures and systems you inhabit.  Join this session to sharpen your analysis of power to inform how to use your role to advance racial equity and equitable outcomes for your communities.

Speakers: Julie Bosland, Associate Director for Public Sector Innovation, Living Cities; Elizabeth Reynoso, Co-Lead, Closing the Gaps Network

Session B: The Possible Side Effects and Net Gain of Equity Commitment

Whether cities and counties are just embarking on their equity journey or strengthening their existing efforts, they are undoubtedly navigating barriers and challenges in the process. Advancing and promoting equity could mean significant culture and narrative shift within the organization and in the community. This which can often lead to internal conflict and/or relationship challenges. This engaging session will explore these conflicting challenges, big or small, and strategies to effectively address them.

Speaker: Mary Elizabeth (Liz) Cedillo-Pereira, J.D., Chief of Equity and Inclusion, Dallas, Texas; Benjamin Duncan, Chief Diversity and Equity Officer, Multnomah County, Oregon

12:00 PM - 12:15 PM: Break 

12:15 PM - 1:15 PM: Concurrent Sessions 

Session A: Driving Equity through Economic Opportunity

As our country recovers from the pandemic there is a growing need for economic opportunity in our communities. This session will examine the role of local governments in dismantling structural barriers, providing access to resources and creating economic mobility.

Speaker: Aleea Slappy Wilson, Diversity, Equity, and Inclusion Officer, Norfolk, Virginia

Session B: Zip Code > Genetic Code: How Our Neighborhoods Help or Hurt Us

Who owns the responsibility for health equity? If social and economic neighborhood conditions predict nearly half of an individual’s health outcomes, then why are so few healthcare resources set aside to invest in strengthening neighborhoods through policy development and advocacy? We know that strong, equity-centered policies can change lives, but the folks we work with across the country often feel trapped by the expectation to only provide certain services and meet narrowly-defined social needs. Leaders can feel constrained by political pressure to “play it safe” when it comes to policy work, even when they know in their heart that structural interventions are the most effective prescription for prevention. This session will provide an overview of the field of Social Epidemiology--the study of how policies can get under the skin and manifest as disease. This session will also outline three ways healthcare organizations and cities can work together to integrate the complexities of upstream political determinants of health into their work: the power (and limitations) of data storytelling; the power of the workforce; and the power of a policy prescription.

Speaker: Sarah Martin, Vice President of Health Solutions, mySidewalk

1:15 PM - 1:30 PM: Break 

1:30 PM - 2:15 PM: Closing Keynote with Melissa Wiley

If They Only Knew Me: Healing Macro Systems Through Micro Relationships

This session will explore the relationships we have at work and how internal dynamics impact our ability to serve each other and our communities. It can be said that there is no macro healing without micro repairs. This session will explore the power of story and healing relationships during divisive and challenging times. Diving into the power of what is possible when we can solve the struggles in our own hearts first.

Speaker: Melissa Wiley, Deputy Town Administrator, Erie, Colorado

2:15 PM - 2:30 PM: Closing Comments 

2:30 PM - 3:30 PM: Conversation and Connection Huddles

Networking and Discussion

Reflect on summit. What questions remain? Discuss challenges in the CAO office, elected officials, politics, etc.

Moderator: Manisha Paudel, Chief Equity Officer, Des Moines, Iowa

Promoting Equity in Rural Communities

Discuss challenges for CEOs in rural communities

Moderator: Siri Russell, Director, Office of Equity and Inclusion (OEI), Albemarle County, Virginia

Limited Resources

A conversation about advancing racial equity with limited resources.

Moderator: Aimee Kane, Equity Program Manager, Boulder, Colorado

CEO Identity and Role in Work Environment

What it means to do the work and succeed as a Chief Equity Officer.

Moderator: Jonathan Butler, Equity Manager, San Antonio, Texas


Meet the Speakers

You’ve got questions, and our speakers have answers. From equity and inclusion experts to visionary thought leaders, our speakers will give you fresh perspectives and bold takeaways for moving the needle forward. 


jim malloy

city manager, lexington, Massachusetts; ICMA president

DAY 1: Troy Brown

City Manager, Moorpark, California; ICMA President-Elect

DAY 2: Melissa Wiley

Deputy Town Administrator, Erie, Colorado



Andrea Alicoate

Diversity & Community Engagement Administrator
Mesa, arizona


Director of Diversity, Equity, and Inclusion
Kalamazoo, Michigan


Associate Director for Public Sector Innovation


Equity Manager
San Antonio, TEXAS

Liz Cedillo-Pereira, J.D.

Chief of Equity & Inclusion
Dallas, Texas

Benjamin Duncan

Chief Diversity and Equity Officer
Multnomah County, Oregon


Co-founder, RESOURCEX

Genesis D. Gavino

Resilience Officer
Dallas, Texas


Equity Program Manager


VP of Health Solutions


Chief Equity Officer
Des Moines, IOWA


Director of Member Services and Ethics


retired director, Office of Equity & Human Rights
TACOMA, washington

Kweli Rashied-Henry

Racial Equity Officer
Durham County Government

Elizabeth Reynoso

Closing the Gaps Network


director, OFFICE OF Equity and Inclusion (OEI)
Albemarle County, virginia

Aleea Slappy-Wilson

Diversity, Equity, and Inclusion Officer

Phillip Smith-Hanes

County administrator
saline, kansas


Other Important Information About Registration

Digital Platform

On Monday, June 7 attendees will receive their login credentials to the digital platform via email from

Attendees who register on or after June 7 will receive their login credentials within 24 hours or sooner. 

If you do not receive your credentials, please check your “other” and “junk” folders. It is advised to mark as a safe sender. The email will contain your username, password, and the link to the platform.” 


To register as a member, your ICMA membership status must be current. If you would like to verify your status, call ICMA Member Benefits & Services toll free at 800-745-8780 or 202-962-3680; or email

Note: ICMA membership is for individuals only. If you are not currently a member, use the nonmember category fees. 


Take this opportunity to join ICMA and receive discounts on conference registration as well as many other membership benefits. To join online or download a membership application, visit the ICMA Join page


Due to the digital nature of these events, ICMA cannot accept cancellations or process refunds. If you are unable to attend the event after you have registered, please consider a substitution for one of your colleagues. 


ICMA will process registration substitutions free of charge until 11:00AM on Thursday, June 10.  Any difference in registration fees will either be charged or refunded. 


If you have any general questions about the Equity Summit, please call Matt Watson at 202-962-3585 or email

Tools and resources to support emotional, psychological, and social well-being
men and women in meeting room

ICMA currently offers local government ethics training.

Conversations with Courageous Leaders


Code of Ethics

The principles outlined in the ICMA Code of Ethics and enforced by the Rules of Procedure govern the conduct of every member of ICMA.

Encore/Senior Manager

Resources for managers considering their next life phase.

Equity & Inclusion

ICMA strives to ensure that our members and the overall profession reflects the diversity of the people we serve. 

Job Center

Job seekers and employers: Meet Your Match at the ICMA Job Center


Members in Transition

ICMA provides personal and financial support for members who have been fired, forced to resign or otherwise involuntarily separated.

Voluntary Credentialing Program

ICMA's Voluntary Credentialing Program recognizes professional local government managers and promotes lifelong learning.

Internships & Fellowships

Increasing opportunities for those who will be the local government leaders of tomorrow.

Leading Ideas Series

The ICMA Leading Ideas Series captures the insights of prominent authors and innovative thinkers on leadership and management topics.


Take a few first steps to get started as you begin your journey with us.

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