To redesign services, local government leaders need to cross boundaries and engage stakeholders inside and outside the organization.
The current worldwide health crisis has exposed the underlying and sometimes unflattering condition of local government service levels and finances.
Key items to consider in determining if your community can or should have telework options for personnel.
Creating a task force, or a recovery team, of local government employees can help guide and inform how best to reopen your facilities.
A 10-point preparedness plan for our communities [PM Magazine, May 2020]
Building a talent-centric workforce [PM Magazine, May 2020]
Building a Community of Problem Solvers in San Antonio, Texas [PM Magazine, April 2020]
Key Considerations for Local Governments [PM Magazine, April 2020]
Managers in the United States and from other countries share their perspectives on dealing with a potential pandemic.