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How to revolutionize the customer experience for your residents.
Application for organizations to request experience “credit” for leadership development programs for the credentialing program
![headshot of marc ott, icma executive director and ceo](/sites/default/files/styles/medium/public/2021-05/marc-ott-icma-executive-director-ceo-headshot-1000x666.jpg?itok=FusWYlxU)
ICMA Executive Director Marc Ott discusses the 2018 conference in Baltimore, senior staff changes, organizational innovations, and other initiatives.
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ICMA and ZenCity Partner to Help Cities Leverage A.I. for Local Government
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Local government leaders are asking themselves "what can I do" in the face of hate-filled violence.
![Police Badge](/sites/default/files/styles/medium/public/police-badge.jpg?itok=kE_zOzIB)
ICMA's survey on police recruitment, training, and community engagement gathered perspectives of management, police administration, officers, human resources, and the community.
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ICMA Members Are a Crucial Part of the Association's International Work
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Working Toward a Better Way of Life