White Paper: Digital Transformation for Local Governments

How to revolutionize the customer experience for your residents.

Oct 31, 2018

This report from ICMA and OnBase by Hyland looks at how digital transformation can transform management in a way that empowers local government leaders and their staff with the tools they need to provide high-quality services for their communities.

The white paper recognizes that digital transformation doesn't happen overnight, and will help local government leaders advocate for digitization as well as provide insights into choosing the right systems, preparing staff, and understanding systems that lay the groundwork for successful implementation.

What's inside:

  • Five Reasons to Make Digital Transformation a Priority
  • Getting Started: What You Need to Know
  • Choosing the Best Digital Transformation Solution
  • What Digital Transformation Success Looks Like
  • Ideal Government Workflow


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