This report from ICMA and OnBase by Hyland looks at how digital transformation can transform management in a way that empowers local government leaders and their staff with the tools they need to provide high-quality services for their communities.

The white paper recognizes that digital transformation doesn't happen overnight, and will help local government leaders advocate for digitization as well as provide insights into choosing the right systems, preparing staff, and understanding systems that lay the groundwork for successful implementation.

What's inside:

  • Five Reasons to Make Digital Transformation a Priority
  • Getting Started: What You Need to Know
  • Choosing the Best Digital Transformation Solution
  • What Digital Transformation Success Looks Like
  • Ideal Government Workflow


ICMA provides the tools, resources and connections to help you become part of the international network of 13,000+ local government management professionals.