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Research & Reports

A nationwide survey focused on the evolving role of public libraries in advancing community goals.

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Report highlights benefits and risks of blockchain technology and explores local government applications and implementation challenges.

How to revolutionize the customer experience for your residents.

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For local government and library leaders interested in designing more effective strategies for aligning library services with community priorities.

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Join Hyland in a free webinar that will preview a new white paper on digital transformation for local governments.

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There's no way to get around it, A.I. is no longer just a buzzword - it's a reality and it's coming to your organization.

The Latest Resources on Innovation

A paradigm shift in the way budgets are usually prepared [PM Magazine, February 2020]

ICMA's inaugural cohort of Local Government Research Fellows shared their work at the...

Five things local governments need to know about the sharing economy.

What local governments should look for in smart city partnerships

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