Innovation

Innovation takes many forms in cities, towns, and counties. Whether driven by data and emerging technologies, meaningful resident engagement, or empowered employees, it’s about finding new approaches to persistent challenges.

Popular Resources on Innovation

Research & Reports

ICMA Survey Research: Innovations and Emerging Practices in Local Government 2016 Survey

Local Libraries Advancing Community Goals, 2016

A nationwide survey focused on the evolving role of public libraries in advancing community goals.

ICMA Releases Whitepaper on Blockchain Technology and its Application in Local Government

Report highlights benefits and risks of blockchain technology and explores local government applications and implementation challenges.

White Paper: Digital Transformation for Local Governments

How to revolutionize the customer experience for your residents.

Learn Now on Innovation

Aspen Institute: Public Library Innovations

For local government and library leaders interested in designing more effective strategies for aligning library services with community priorities.

Digital Transformation for Local Governments: Revolutionizing the Customer Experience

Join Hyland in a free webinar that will preview a new white paper on digital transformation for local governments.

Free Webinar: A City's Guide to Artificial Intelligence

There's no way to get around it, A.I. is no longer just a buzzword - it's a reality and it's coming to your organization.

The Latest Resources on Innovation

A New Framework for Budgeting: Involving Customer Service, Innovation, and Employee Engagement in the Process

A paradigm shift in the way budgets are usually prepared [PM Magazine, February 2020]

Local Government Research Roundup: Four Fellows in Nashville

ICMA's inaugural cohort of Local Government Research Fellows shared their work at the annual conference in Nashville.

Sharing Economy: The Upside of Disrupting Local Governance

Five things local governments need to know about the sharing economy.

Under the Hood: A Look at Techno-Centric Smart City Development

What local governments should look for in smart city partnerships

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