ICMA's chief technology and innovation officer offers details about phishing, its consequences, and the best ways local governments can stay safe.
A precise definition of engagement will vary from organization to organization, but three factors are critical to creating and maintaining a workplace where people want to be.
An open line of communication - and responsiveness to it - in turn, creates public trust and improves the services that a community provides.
A total of 63 jurisdictions have been recognized with 2019 ICMA Certificates in Performance Management.
Summarizes the results of ICMA's latest Municipal Form of Government survey, which has been conducted nine times since 1974.
ICMA Executive Board issued four public censures on June 8, 2019, for violations of Tenets 2, 3, 7, and 12.
Examples of local governments that are making the best use of technology with minimal cost, and they talk about the reasons why.
Social capital with employees requires a clear and compelling mission, effective teamwork, and trust between employees and management.
ICMA conducts an annual survey of CAOs to collect data on salary, benefits, and contract structure for municipal and county managers and administrators.