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Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.
ICMA welcomes mutually beneficial partnerships with private-sector and donor organizations, educational institutions, media, and state/local government management associations.
Increasing opportunities for those who will be the local government leaders of tomorrow.
Resources on understanding the looming talent crisis, hiring a manager, assisting first-time managers, building an internship program, planning for succession, and more.
ICMA's Voluntary Credentialing Program recognizes professional local government managers and promotes lifelong learning.