<em>By Scott Akenhead for Trilogics Technologies, Inc.</em><br><strong><br>A performance indicator, thwarted</strong><br><br>Consider the manager of an ultraviolet water treatment facility who <br>is looking, as always, for ways to cut back on asset maintenance costs. He interested in monitoring the hours of life for his UV lamps, and the maintenance labour costs for those lamps. It occurs to him that a useful performance indicator would be labour-dollars per lamp-hour. Comparing this indicator between types of lamps might show clear differences in life-cycle cost between lamps. Graphing this indicator with time might show important
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