Building on its initial efforts at data collection, the Westminster, Colorado (106,000), performance measurement team met with division managers to filter their raw data on city services into more manageable selections; ensure that critical services were being assessed; and correlate the data directly to strategic plan goals. The measures that each department used to analyze operations, highlight accomplishments, make improvements, or justify current practices also have become the centerpiece for discussions between the city manager and departments and between the city and its local residents.