The Sonoma County Human Resources Department created the Executive Development IV program to help prepare middle and senior level managers for possible promotions...
This white paper describes effective use of the Balanced Scorecard to provide a more holistic view of performance by helping organizations develop....
The fifth in-depth case study in the "Call 311: Connecting Citizens to Local Government" series.
The current environment in which the public sector operates is defined by heightened fiscal caution and increased scrutiny of public organizations.
This document, built upon the foundational work of org development specialist William Bridges, provides a framework for managing organizational transitions.
A strategic plan is instrumental to codifying your community's vision and should answer the basic questions of who are we, what we want(...)
Three examples of succession plans from Modesto, Dallas and Fairfax and their respective policies.
When the city of Surprise, Arizona, decided to improve its development review process (planning, engineering, and building) in 2006...