A precise definition of engagement will vary from organization to organization, but three factors are critical to creating and maintaining a workplace where people want to be.

Social capital with employees requires a clear and compelling mission, effective teamwork, and trust between employees and management.

Pay Attention to Your Rock Stars [PM Magazine April 2019]

Ageism Has No Place in Hiring Practices [PM Magazine, April 2019]

Tips to help local government managers write job descriptions that promote equity and inclusion.

Ensuring an inclusive workforce in local government involves planning for the future with the proper systems in place.

Seeking to become more inclusive, many jurisdictions are endeavoring to go “beyond compliance” and create programs that recruit, hire, and retain underrepresented populations.

Advice from the ICMA Committee on Professional Conduct for members who are assisting in executive recruitment.