Use this handbook to help provide veterans an opportunity to make difference in your world of local government.

One county’s approach to catalyzing organizational change [PM Magazine, September 2019]

An architect's special attributes can benefit any city

All of us must continue to push for greater inclusiveness

A Special Supplement to PM, September 2019

Three elements, combined with passion and wisdom, are critical to a workplace where employees willingly exert discretionary effort to help the organization succeed.

What employees are asking for is consistent, timely communication that is meaningful, and that inspires them personally and professionally.

A precise definition of engagement will vary from organization to organization, but three factors are critical to creating and maintaining a workplace where people want to be.

Social capital with employees requires a clear and compelling mission, effective teamwork, and trust between employees and management.