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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 127 - 135 of 637 results
Other Document
Open Access Benchmarking Flyer

A flyer describing the ICMA Open Access Benchmarking initiative

Blog Post
Professional Managers Demonstrate Strength Under Pressure
admin
Sep 24, 2017

At Life, Well Run we make it our business to showcase the amazing work carried out by the men and women in local government on the front lines of issues facing their communities and regions each day. Their jobs are complex and often multifaceted – ranging across fields as diverse as public works, youth development,…

Blog Post
How to Close the Gap: From Insights to Outcomes
admin
Sep 21, 2017

How does a leader get his or her arms around all the moving parts across the entire organization to ensure alignment and accountability in executing toward desired outcomes?

Blog Post
2017 Student Photo Contest Shows Stories of Local Government In Action!
admin
Sep 15, 2017

The 2017 Life, Well Run Student Photo Contest ended two weeks ago, and our judges have been pouring over submissions to decide the winner of our four very special prizes. Opened to students and next generation local government professionals, the Student Photo Contest allowed us to take a peek into the everyday lives of the students who…

Blog Post
How to Engineer Public-Employee Engagement
admin
Sep 01, 2017

According to the latest Gallup report on state and local government workers' engagement, a median of only 29 percent of them are engaged at work.

Blog Post
Time to Refresh Your Survey Research Program
admin
Aug 31, 2017

It’s time to audit your current citizen survey program and consider what matters to elected officials, managers, and the public.

Other Document
Corporate Training-Leduc, AB, Canada

2017 Strategic Leadership & Governance Award Program Nominee

Blog Post
Looking for a Few Good Heroes
admin
Aug 16, 2017

Heroism. It’s a description that conjures a lot of images and an ideal that has been the basis of countless good vs. evil, triumph-over-tragedy stories told throughout generations. The qualities of heroes (and heroines) are ones that our very best selves strive to attain. To seek the good of others over oneself, to stand for,…

Blog Post
What Chipping Paint Taught Me About Finding Meaning at Work
Bill Howlett
Jul 28, 2017

An illustration on how powerful it is for people to have a clear understanding of their role and why it matters in the grand scheme of things.

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