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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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Displaying 91 - 99 of 637 results
Press Release
ICMA Announces 2018 Recipients of Certificates in Performance Management
July 18, 2018

ICMA Certificates in Performance Management recognize local governments for their expertise in data-driven management and communication.

Basic page
Success Story: For People on Bikes**
May 12, 2018

San José, California, plans to add 70 miles of bikeways within 18 months and be a top-tier bike-friendly city. 

Blog Post
Sharing Performance Management Knowledge with Students
netforum_gyoung@icma.org
May 01, 2018

ICMA discusses the basics of performance management with the Northern Illinois University student chapter.

Other Document
Local Government Performance Management Snapshot

A snapshot of a performance management webinar for the ICMA Student Chapter at Northern Illinois University

Blog Post
5 Ways Local Governments Can Use Survey Data
Damema Mann
Apr 11, 2018

Surveys of residents, employees, and local businesses can inform strategic planning and budgeting decisions, help set performance targets, and strengthen community engagement.

Article
Get Recognized for Your Success in Performance Management
April 4, 2018

You may already qualify for an ICMA Certificate in Performance Management. Find out and apply by May 1, 2018.

Blog Post
Denton Texas logo
Advancing Data-Informed Decision Making
admin
Mar 28, 2018

Training in data collection, analysis, and visualization has produced lasting benefits for Denton, Texas.

Blog Post
Report cover from San Mateo County
Engaging Citizen Oversight Committees to Improve Performance
admin
Mar 27, 2018

Committee members recommend better measures to assess the impact of a new tax in San Mateo County.

Blog Post
Professional Management, Council-Manager Government Sweep List of All-America Cities Finalists
admin
Mar 23, 2018

An unprecedented 80 percent or 16 out of the 20 finalists for the coveted All-America Cities (AAC) Award are communities that operate under the council-manager form of government with a highly trained, nonpartisan professional manager at the helm. These impressive statistics are the result of an analysis of the list of AAC Award finalists issued…

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