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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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Displaying 136 - 144 of 637 results
Blog Post
Engaged Citizens and City Managers – Keys to Success in Local Government
admin
Jul 20, 2017

At Life, Well Run we strive to showcase and celebrate the incredible work happening in local governments every day, all around the country under the direction of professional local government managers. One of the ways we do this is through highlighting Success Stories that not only share the details of a great initiative, but also…

Other Document
City of Oviedo Fl City Manager Evaluation Form

An Evaluation form that was created by the city of Oviedo Fl to evaluate their city manager.

Press Release
ICMA Recognizes Leadership in Performance Management
July 10, 2017
Article
ICMA Recognizes Leadership in Performance Management
July 6, 2017

Certificates in Performance Management recognize local governments that demonstrate a commitment to collecting, using, and sharing performance data.

Blog Post
Reflections from an Innovation Black Belt
admin
Jul 04, 2017

Last month I had the privilege of attending Denver Peak Academy’s Black Belt training. The City of Goodyear is aggressively pursuing a culture of innovation and continuous improvement, and I was sent to the training to become an additional in-house resource for our organization. The week was fantastic and packed with learning. We discussed the…

Blog Post
5 Ways to Deliver Happiness: A Path to the Good Life
admin
Jun 28, 2017

Whoa-oa-oa! I feeeel good! I often find myself silently singing to these lyrics from James Brown’s “I Got You (I Feel Good),” when I wake up every morning feeling alive, excited, and full of energy. Every day I get to change and save the lives of the people in my city. No, I’m no super…

Survey Report
Business Survey, Coral Springs, Florida

Results of a survey of business owners and senior managers

Survey Report
Employee Survey, Algonquin, Illinois

Questions and response percentages from an employee survey

Survey Report
Employee Engagement Survey, Batavia, New York

Employee engagement survey results

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