In this issue of Career Compass, Dr. Benest gives us a blueprint to talk like TED.

Local governments have an especially important role to play in collecting, maintaining and managing data on their communities. At the 2013 ICMA Annual Conference, Tuesday’s keynote address and several education sessions will help managers get a handle on what they need to know and what questions they should be asking to stay informed.

Civic engagement can build trust, value, and better government.

The “New Normal” is an opportunity to confront your assumptions, beliefs and views of local government that you have learned and adopted.