This article details a series of problems with public hearings, and then culminates with an explanation of how online public comment forums complement public hearings in ways that (1) address their deficiencies, (2) enhance the perspectives and deliberations of government decision makers – and ultimately, (3) increase public trust in government.

Eight professionals from Asian/Pacific countries explore the U.S. legislative process and citizen engagement in Washington, D.C. and in host cities across the country.

Ugandan government officials acknowledge the importance of engaging all members of their community in urban development decisions.

Citizen Education is an important part for any municipality. The Knowledge Network offers many resources on citizen education, and below are several which can help you to structure your citizen education program and learn more.

Libraries are an important part of community building, service, and shared knowledge. The Knowledge Network has a number of resources that can help you make the most of your public libraries.

ICMA, the International City/County Management Association, announces that its Center for Management Strategies (the Center) is a key participant in a new, enhanced research initiative designed to expand development and dissemination of leading practices to local governments.

A step-by-step guide to creating and maintaining citizen engagement.