Three engagement-related approaches that can help you during normal times or times of crisis.

The current worldwide health crisis has exposed the underlying and sometimes unflattering condition of local government service levels and finances.

PowerPoint/PDF Slides presentation that accompanied the May 14 Webinar: Engagement During a Crisis: Local Government's Response to COVID-19

Strategies and insights to help local governments make their own outreach and engagement efforts more effective during this challenging time

A Philosophical Look at How Best to Navigate the Online World [PM Magazine, April 2020]

Key Considerations for Local Governments [PM Magazine, April 2020]

The Missing Piece for Attracting Candidates. [PM Magazine, April 2020]