Pathways to the making of prosperous smart cities; Trusting politicians and institutions

PowerPoint Slides presentation that accompanied the October 28 Webinar: Fireside Chat “Ernie and Joe: Crisis Cops”

Recent events have necessitated enhanced resident engagement to maintain business continuity, impart emergency information, and gather data in real time and from remote locations.

Ernie & Joe follows two police officers with the San Antonio Texas Police Department who are diverting people away from jail and into mental health treatment.

Providing equitable service delivery to its most vulnerable residents

Engaging the public through art for more effective emergency management of racism and related public health crises

New York Times letter to editor stresses professional, evenhanded management to tackle tough issues.

Virtual solutions that enable remote work, help navigate uncertainty, and facilitate new ways to serve in response to the COVID-19 crisis environment.

Data provide clear-cut numbers that can help councilmembers feel secure about a difficult decision when presenting it to the public.