![Logo of ZenCity](/sites/default/files/2022-10/logo-zencity.png)
![Citizen Relationship Management (CRM) for Local Governments](/sites/default/files/styles/lead_image/public/2023-07/CivicPlus%20ICMA-Blog-Image-960x540%202.jpg?itok=4yFN1i7J)
Expert tips for enhancing communication with your residents and the overall civic experience.
![Man holding umbrella to shield falling criticisms](/sites/default/files/styles/medium/public/2023-07/public_criticism_cc.png?itok=8UkXXlWi)
As we advance in our local government careers, we will all face public criticism—sometimes fairly, sometimes not. How will we respond?
Chapters presented their most successful events of the 2022-23 school year for award selection.
![Data Utilization](/sites/default/files/styles/lead_image/public/2023-07/IBTS%20lead%20image%20Data%20Utilization%202.jpg?itok=Zeh91oWi)
A study determined five components that are crucial for advancing equity in climate resilience efforts.
![VLG EP39: Brownfields](/sites/default/files/styles/lead_image/public/2023-07/VLG%20Lead%20Image.png?itok=mDxdh_bT)
Grant funding and free technical assistance for brownfields projects, plus a preview of the 2023 brownfields conference.
![Austin Texas Star](/sites/default/files/styles/medium/public/2023-08/AdobeStock_78123632_0.jpeg?itok=boqEo2Ul)
The buzz is building…and it’s no surprise to us. And we want you to be "at ICMA" in September!
![Priority Based Budgeting from ResourceX](/sites/default/files/styles/lead_image/public/2023-07/ResourceX%20Albuquerque%20blog%20lead%20image.png?itok=urSm9WZI)
Learn about a data > insights > action approach to advancing community outcomes for the benefit of residents and the community.
How Iowa City, Iowa, used a mix of encouraging incentives, hopeful messaging, and grassroots engagement to steadily reduce greenhouse gas emissions.