The City of Austin is seeking a highly qualified individual to fill the Deputy Chief Information Officer (Public Safety Technology) position. This role reports to the Chief Information Officer. The next Deputy Chief Information Officer (Public Safety Technology) will have several exciting challenges to address and areas of opportunity to excel. Among these is the need to provide oversight to the Greater Austin/Travis County Regional Radio System (GATRRS) and the Combined Transportation, Emergency & Communications Center (CTECC). The successful candidate will be instrumental in strategic planning, alignment, and management of Public Safety Technology Systems.

The ideal candidate for this position should possess excellent interpersonal skills with a solid ability to apply social, racial, and equity lenses in order to establish relationships with City staff and the community. The ideal candidate will be an exceptional leader with a proven track record of providing impactful changes to an organization’s ability to become more adaptable and resilient. Prior management experience in a large, robust city or organization is highly preferred. Advanced written and verbal communication skills are imperative for this position.

The following core competencies are important for this role:

Experience with Criminal Justice Information Systems – Ability to keep the organization compliant (at local, state, and federal levels) regarding standards for data security and encryption.
Experience with First Responder Support – Proven track record of working with police, fire, and emergency medical services while understanding the nuances of the first responder’s IT support needs.
Application Support – Ability to provide a broad range of IT support for end users.
Strong Negotiation Skills – Ability to manage relationships with other governmental agencies and drive solutions between partners.
Security Practices Expertise – Familiarity with security practices and frameworks, including NIST.
Communicates Effectively with an Equity Mindset – Ability to manage diversity, understand inclusion, work with diverse communities and populations to build constructive and effective relationships, and convey and receive information.
Experience with Criminal Justice Information Systems – Ability to keep the organization compliant (at local, state, and federal levels) regarding standards for data security and encryption.
Experience with First Responder Support – Proven track record of working with police, fire, and emergency medical services while understanding the nuances of the first responder’s IT support needs.
Application Support – Ability to provide a broad range of IT support for end users.