Focusing on community-based entrepreneurship is a change from the traditional economic development approach of wooing manufacturers and industries into a city.

The fifth in-depth case study in the "Call 311: Connecting Citizens to Local Government" series.

The City of Roanoke designed a campaign pledge where residents would agree to reduce their carbon footprint and lessen their impact on the environment.

In light of recent natural and manmade disasters, residents are expecting greater notification of potential emergencies.

This article explains the reasons for involving the public in the budgetary process, including greater transparency, better communication about revenues...