This 2009 Request for Proposal seeks out a private firm to conduct a citywide survey of Aspen citizens.
An addendum to this 2009 request for proposal from the City of Aspen, Colorado regarding citizen surveys
Describes Philadelphia's development and launch of a 311/CRM system.
This document provides a set of guidelines on how to distribute keys to the city.
Lancaster’s Civic Leadership Academy allows residents to learn about their city government by attending a weekly two hour class.
This is the fifth Strategic Communications Plan for the City of Reno, Nevada and is designed to set out the objectives, messages, and strategies(...)
The article chronicles a municipal manager’s experiences with creating a sustainability agenda.