This program brochure is part of a large gang prevention effort that coordinates police, social services, churches, the court system, and schools from Fairfax County, VA...

This article explains how the national Firewise Communities program uses Community-Based Social Marketing (CBSM) to work with residents to prepare for fires

This report describes the process the City of Lynwood, CA, went through to select a CRM (Citizen Relationship Management) system...

The National Citizen Survey is the product of a joint collaboration between ICMA and The National Research Center...

ICMA’s 2007 Strategic Leadership and Governance Award in the greater-than-50,000 population category goes to the city of Yuma, Arizona

311, Customer relationship