Every community is unique, which makes selecting that all important identifying brand quite a feat.

Every employee of the city of Orlando, Florida (187,000), parking division is encouraged to participate in regularly scheduled training programs to enhance...

When the city of Langford, British Columbia (21,000), Canada, organized an open house to collect feedback from the community on its proposed wayfinding plan,(...)

In Medford, Oregon, they use a “Neighborhood Walk” as an organized, innovative way of obtaining feedback on city services— and more. It is a positive alternative...

This presentation highlights the need for local governments to focus on civic engagement.

This presentation discusses Dover, Delaware's experience in using the National Citizen Survey.

This presentation discusses the value of local government blogs, as told through the experience of the city manager of Eden Prairie, Minnesota...