The city of Aurora, Colorado, Veterans Salute program was nominated to the 2005 ICMA Annual Awards Program.
The city of Aurora, Colorado, Weed and Seed Program was nominated to the 2005 ICMA Annual Awards Program...
The Regional Municipality of Peel, Ontario, Canada, was nominated to the 2005 ICMA Annual Awards Program for its Children's Water Festival.
Describes qualities of more inclusive, informed, and influential meetings. Includes sidebars on the law and public hearings, values and public hearings, and emotions and conflicts in public hearings...
This article discusses some basic customer service techniques that have been tested in the public sector.