The ICMA Center for Performance Measurement (CPM) offers the following workshops to help your jurisdiction get started or improve your performance measurement efforts.

Essentials of Performance Measurement: “Nuts & Bolts”

Get a primer on performance measurement and help your local government’s employees make the best use of CPM’s resources and services.

Leadership, Management, and the Key Role of Performance Measurement

 Discover the potential for performance measurement to foster positive change in organizational culture and, by so doing, improve organizational outcomes.

Measurement to Management

 This workshop, which provides case-study analysis, group exercises, and instructor-led discussion, is customizable to fit the specific needs of your organization. Topics may include staff motivation, performance management amid budget cuts, and engagement of elected officials and the public.

Don’t see an option that fits the needs of your local government? CPM can prepare workshops tailored for your local government.

Contact CPM  by e-mail (cpmmail@icma.org) or telephone (202-962-3562) for more information on scheduling a workshop.