To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.

Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.

Insight into the biggest gaps in local government crisis communication strategies.

Life, Well Run  published two seemingly very different Success Stories this month.  But both have a foundation in leadership and partnerships. In Roswell, Georgia, City Administrator Kay Love has made it a priority to recruit and keep top-notch staff at her organization.  And the programs have shown to decrease attrition, all the while having some fun.  Be sure to…

This blog post provides insights about what you should have in your emergency plan.

The Global City Team Challenge helps cities tap into over $80 million in federal funding.

In this checklist from InFocus Report: Effective Crisis Communication, ICMA lists 16 questions every local government manager should ask in their crisis communication planning.

From the InFocus Report, Effective Crisis Communication, a crisis communications plan answers these basic yet critical questions.