Skip to main content

User account menu

About Learning @ ICMA Annual Conference Job Center Join Contact Donate Log in

Search

  • Column 1
    • Register for 2022 ICMA Digital
    • Subscribe to PM Magazine
    • Join ICMA
  • Column 2
    • Find a Webinar
    • Post a Featured Job
    • Search for a Job
  • Column 3
    • Become a Credentialed Manager
    • Find Internships and Fellowships
    • Purchase a Publication
  • Column 4
    • Learn about the Code of Ethics
    • Subscribe to Leadership Matters
    • Learn about ICMA Awards
Home

Main navigation

  • Membership  
    • Become a Member  
      • Rejoin ICMA
      • Membership Dues  
        • CAOs & ACAOs
        • Department Head and Other Staff
        • Students & Interns
        • Professor and Private Sector
        • International
        • Life Members
        • Retired Members
      • Member Benefits
      • Shop ICMA Store
      • FAQs
    • Get Involved  
      • ICMA Awards Program  
        • Award Recipients
        • Local Government Excellence Awards
        • Distinguished Service Award
        • Honorary Member Award
        • Service Award
        • Submission Information
      • Volunteer  
        • 2025 ICMA Call for Volunteers
        • Other Volunteer Opportunities
        • FAQs
        • Task Force Reports
      • Senior Advisor Program
    • Connect with Other Members  
      • ICMA CoachConnect
      • ICMA Connect
      • Member Spotlights
      • Who's Who Member Directory
    • Member Assistance Programs  
      • Ethics  
        • Code of Ethics
        • The Code of Ethics Celebrates 100 Years
        • Enforcement
        • Issues & Advice
        • Ethics 101 e-Course
        • Ethics Training
      • Scholarships
      • Members in Transition
      • Council-Manager Form of Govt
    • Job Titles  
      • Chief Administrative Officer (CAO)
      • Assistant Chief Administrative Officer (ACAO)
      • Department Head
      • Other Local Government Staff
      • Student and Intern
      • Retired
  • Careers & Learning  
    • Job Center  
      • Featured Jobs
      • View all Jobs
      • For Job Seekers  
        • Find a Job
        • Rules for Resume Writing
        • Salary
        • Skill Assessments
        • Interview Prep
        • Career Guides
      • For Employers  
        • Post a Job
        • Manage My Jobs
        • Products and Pricing
        • FAQs
        • Resources to Help Search for Your Next Executive
    • ICMA Credentialing  
      • Apply
      • Assessments
      • List of ICMA-CMs
      • FAQs
      • More Resources  
        • An Introduction for Local Elected Officials and Community Members
        • Background
        • Eligibility Requirements
        • Legacy Leaders
        • Resources
    • Learning @ ICMA  
      • Train Your Team
      • Shop All Courses
      • Leadership Development Programs
      • Webinars & E-Learning
      • Management and Leadership Practices
      • Test Drive ICMA Self-Paced Online Courses
    • Career Assistance  
      • Coaching  
        • Webinars
        • 1-1 Coaching
        • Speed Coaching
        • Talent Development
        • Partners & Sponsors
        • ICMA Coaching Program Advisory Committee
        • Coaching Resources & FAQs
      • Career Compass
      • Career Guides  
        • What is Local Government Management?
        • Students
        • Teachers
        • Veterans
        • Civics Education
        • SheLeadsGov
      • Fellowships, Internships & Scholarships  
        • Bob Turner Scholars Internship Program
        • Local Government Management Fellowship
        • VLGMF
        • Internships
  • Publications & Research  
    • Publications  
      • Bookstore
      • eNewsletters
      • Member Self-Published Books
    • Research  
      • Research Reports and Publications
      • Resident and Employee Surveys
      • Survey Research
      • Survey Research Datasets
    • PM Magazine  
      • Subscribe
      • Articles
      • Advertise
      • About PM Magazine
  • Partner  
    • Global Technical Assistance  
      • Current Projects
      • CityLinks
      • YSEALI Professional Fellows Program
      • About Global Technical Assistance
      • Offices and Partners  
        • ICMA China Center
        • ICMA Europe
        • ICMA México-Latinoamérica
        • International Affiliates
    • Annual Partner Program  
      • Strategic Partners
      • Corporate Partners
      • Annual Sponsors
      • Code of Ethics
    • More Ways to Partner  
      • Advertising
      • Affiliate Organizations  
        • Events
      • Communication Partners
  • News & Events  
    • News  
      • ICMA Blog
      • ICMA SmartBrief
      • ICMA SmartBrief on Public Safety
      • Member News
      • Podcasts
      • Press Releases
    • Professional Development  
      • Leadership Development
      • Train Your Team
      • ICMA Learning Lab
      • View All Events
    • Conferences  
      • ICMA Annual Conference
      • ICMA Equity Summit
      • Local Government Reimagined Conferences
      • National Brownfields Training Conference
      • National Economic Mobility and Opportunity Conference
  • Knowledge Center  
    • Priority Topics  
      • Hurricane Recovery Resources
      • Economic Mobility  
        • EMO Special Assistants Program
        • EMO Special Assistant Interest Form
        • 2024 Cohort
        • 2023 Cohort
        • Tools and Resources
      • Global Engagement
      • Local Government Reimagined
      • Mental Health
      • Race, Equity, and Social Justice  
        • Our Priority
        • SheLeadsGov
        • Leadership Institute on Race, Equity and Inclusion
        • Equity Officer Institute
        • ICMA’s Path to Building a Diverse and Inclusive Profession
    • Popular Topics  
      • A-Z List
      • Civility
      • Finance & Budgeting
      • Form of Government
      • Fund for the Future of Professional Management
      • Generative AI
      • Leadership
    • Resources  
      • Resource Center
      • ICMA Guidebook for Assistant and Deputy Managers
      • SheLeadsGov Across the Globe
      • ICMA Document Library
      • Connect With ICMA On Social Media
  1. Home

Citizen & Resident Surveys

Community members pay taxes and consume local government services, and they most likely have opinions about the quantity and quality of those services and about the community as a place to live and work. Citizen and resident surveys can tap those opinions and provide valuable input to city and county managers and elected officials as they set priorities and allocate resources. Where formal performance management systems are in place, survey responses are frequently used as indicators of service quality.

Submit a Document
Displaying 10 - 18 of 116 results
PM Magazine Full Download
Cover of November 2021 PM
PM Magazine, November 2021

Small Towns and Rural Communities

PM Magazine
Image of a survey on a smart phone
Crafting an Effective Community Satisfaction Survey
October 29, 2021

Especially for smaller communities, your survey is an indispensable resource to help you fill in the gaps with data

PM Magazine
Meeting People Where They Are
August 30, 2019

Lowering barriers to participation helps reach beyond the loudest voices in the community

PM Magazine
Democratic Practices That Inspire Collective Action
May 3, 2019

Engaging the Full Community Through Citizen-Centric Strategies [PM Magazine, May 2019]

PM Magazine
Satisfying Surveys
March 1, 2019

How Much Will a Community Survey Really Help Your Jurisdiction? [PM Magazine, March 2019]

Blog Post
Six Strategies to Create Strong, Evidence-based Government Initiatives
admin
Feb 05, 2019

You can build upon these six action strategies and the examples that resonate most for your own community to develop lasting initiatives that are backed by solid data.

Other Document
Community Livability Survey, Scottsdale, Arizona, 2016

Report of a resident survey on topics relating to livability.

Other Document
San Francisco City Survey

Report of a survey of San Francisco residents.

Blog Post
Newsroom to YouTube: Five Tips for Scalable Community Engagement
rdesantis@icma.org
Oct 09, 2018

Some communities are thinking outside the box to engage their residents. Local leaders share their tips for scalable community engagement.

Pagination

  • « First First page
  • ‹ Previous Previous page
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • …
  • Next › Next page
  • Last » Last page

Refine

Date
Articles
Documents
Events
Publications

Image removed.

Footer menu

  • About
  • Contact
  • Join ICMA

Social Media

  • Facebook
  • Youtube
  • Twitter
  • Instagram
  • Linkedin

Subscribe to the latest from ICMA

© ICMA  All Rights Reserved   |   Privacy Policy   |   Terms of Use   |   Financial and Organizational Conflict of Interest