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  1. Home

Citizen & Resident Surveys

Community members pay taxes and consume local government services, and they most likely have opinions about the quantity and quality of those services and about the community as a place to live and work. Citizen and resident surveys can tap those opinions and provide valuable input to city and county managers and elected officials as they set priorities and allocate resources. Where formal performance management systems are in place, survey responses are frequently used as indicators of service quality.

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Displaying 19 - 27 of 116 results
Blog Post
community engagement
10 Must Reads on Community Engagement in Local Government
admin
Jul 12, 2018

These "must reads" bring you the most current and important community engagement ideas, insights, and leading practices.

Blog Post
5 Ways Local Governments Can Use Survey Data
Damema Mann
Apr 11, 2018

Surveys of residents, employees, and local businesses can inform strategic planning and budgeting decisions, help set performance targets, and strengthen community engagement.

Blog Post
Web survey image
Ten Common Community Survey Mistakes to Avoid
admin
Mar 07, 2018

Don't let these 10 common mistakes derail your community survey.

Blog Post
Gathering the Opinions of Hard-to-Reach Residents
admin
Jan 30, 2018

Ten tips for ensuring that your resident survey reaches all segments of the community

Blog Post
Revamp Your Use of Resident Surveys: 6 Ideas
admin
Dec 15, 2017

How to review your resident survey process and the instrument you're using before the next survey “launch.”

Basic page
Logo for Polco NRC
Resident and Employee Surveys From Polco
February 22, 2017

Community engagement surveys and data insights government leaders trust to inform decision-making.

Blog Post
6 New Ways to Collect Opinion Data from Your Residents
admin
Sep 27, 2017

As the survey research industry changes, local governments can benefit from advances in techniques and practices.

Blog Post
Time to Refresh Your Survey Research Program
admin
Aug 31, 2017

It’s time to audit your current citizen survey program and consider what matters to elected officials, managers, and the public.

Article
Technology and Human Emotion Coincide to Foster Better Engagement Outcomes
August 14, 2017

Done well, online community engagement can really change the way the community feels about a city or county.

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