Evanston set about doing intentional, focused, and good work around the issues of equity and empowerment, and committed to doing so in full conversation with the community.

Why surveys are valuable for finding out what residents want and need.

Results of a survey of business owners and senior managers

Responses to resident surveys are important. Here are eight suggestions for encouraging the public to provide their feedback.

Learn about the factors that affect resident ratings of the quality of life in a community.

Data suggest that the workplace is the engine that drives excellent service delivery and resident opinion about the quality of community life.