Learn best practices for how to identify and engage underserved populations in your community and understand how to incorporate resident feedback in a way that is constructive,

Learn more about ICMA's Global Engagement Strategy (GES) that will guide our efforts to realize ICMA’s vision internationally.

Be proactive and less reactive in working with your governing board.

Organizational excellence requires that managers focus both on delivering results from their vision and strategic plan and on developing the culture of their organization.

This training focuses on budget design principles and leadership strategies that can help your government rethink budgeting and reach the best decisions.

Learn to use Lean Thinking to eliminate unnecessary work, improve speed and accuracy of service delivery and decrease cost.

Leveraging the right data by learning how to identify gaps and strengths in community livability, and allocate resources based on evidence

Learn the nature of innovation in government, how to sustain it—and more importantly, the powerful role that you play in making Sustainovation a reality for your organizations.

Data-driven decision making doesn't have to be rocket science. Learn how local governments can take the next steps with data - and it's easier than you might think!