Position Summary:
This is a new position in the City and part of our Senior Leadership Team that includes the City Manager, Chief of Public Safety, and Directors of Community Development, Parks and Recreation, Finance/Administration and Public Works. The role is intended to be cross-departmental and the successful candidate will have responsibilities throughout the entire organization.

Under the direction of the City Manager, assists in coordinating, directing, and evaluating the City’s departmental activities and operations. Operates with substantial latitude and discretion to achieve effective and efficient use of the City’s resources in serving customers.

Salary Range: $121,395.00-$148,709.00

Essential Functions:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Directs, prepares, and oversees the preparation of a wide variety of reports, analyses, recommendations, and presentations for the City Council, City management, and outside agencies.
Reviews City Council agendas and packets, provides relevant information to staff and Council prior to meetings; responds to and follows up on City Council meetings and concerns related to agenda items.
Develops, implements, and monitors long-term plans, goals, and objectives focused on achieving the City’s mission and City Council goals and priorities.
Administers, coordinates, and monitors a variety of programs that cross operational lines; researches revenue opportunities to address funding needs.
Provides high-level research, analysis, reports and recommendations to the City Manager, department directors, and City Council on matters relating to policy development, project status, strategies, management planning, intergovernmental activities, and community issues.
Stays informed of and tracks regulations and legislation that affect City departments and assists the department implementing requirements.
Directs the identification and development of policy options and opportunities, including recommendations for improving the overall administration, management systems, procedures, and performance measurement to improve City operations, effectiveness, and accountability.
Presents information and participates in discussions with the City Council, City Manager, Leadership Team, citizen groups, organizational committees, individuals, and others on Citywide issues.
Works collaboratively with other members of the Leadership Team to lead the organization and solve complex problems.
As a member of the Leadership Team, is a contributing member in the development and implementation of the City-wide strategic business plan.
Responds to and directs citizen inquiries to the appropriate in the organization; designs new methodologies to streamline inquiries regarding communication of City programs.
Manages large scale organizational projects.
Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public; represents the City at professional organizations.
Provides leadership to special projects or issues that are complex and/or sensitive and which require coordination between multiple departments or with outside agencies; serves as a facilitator to identify, address, and resolve issues and to develop and implement strategic plans and policy.
Stays informed of new trends and innovations in the field of municipal management and public administration; attends and participates in professional group meetings; and participates in professional development activities.

Core Competencies:
Knowledge of the following is required to perform the essential functions of this classification.

General knowledge of public administration practices and procedures, planning, and administration.
Experience in leading large-scale projects.
Community outreach and engagement skills.
Demonstrate ability to maintain effective Council/staff and public/staff relations.
Principles and practices of employee relations, management, supervision, training, leadership development, succession planning and performance evaluation.
Establish and maintain cooperative relationships with civic and community groups, Council, intergovernmental agencies, and employees; foster a team environment among the departments; develop and maintain positive public relations with emphasis on customer service; assist in providing effective leadership to a large, complex organization.
Respond to inquiries or complaints from customers, residents, visitors, regulatory agencies and other stakeholders.
Prepare clear, concise, and comprehensive administrative and technical reports; assist in defining complex public policy, management, and operational issues.
Perform difficult and complex analysis and research, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
Exercise tact and diplomacy in dealing with highly sensitive political, public policy, community and employee issues and situations.
Exercises sound judgment and decision making within the scope of assigned authority.
Experience in providing information to members of the public using multiple platforms including written communication, video, website, pop-up events and speaking engagements.

Education, Training & Certifications:
Any combination of training and experience that demonstrates that a person has obtained the required knowledge and is able to perform the required work (with reasonable accommodation, if needed) will be considered. A person with the following training and experience would typically qualify to compete in a selection process.

Bachelor’s degree in public or business administration or a related field. A master’s degree in public or business administration or a related field is desirable.
A minimum of five years of increasingly responsible experience in the management of public agency operations is required, at least two years of which must be in a supervisory capacity. Previous experience in the office of a city or county manager is desired.
Experience must include demonstrated success in short and long-range strategic planning, project development/management, and process improvement.

Necessary Physical Requirements:
Lifting: 20 pounds frequently; 60 pounds occasionally
Carry: 20 pounds frequently; 60 pounds occasionally
Pushing/Pulling: 20 pounds frequently; 60 pounds occasionally
Driving: Occasionally
Balance/Stoop/Bend: Frequently
Twist/Squat/Crouch: Occasionally
Kneeling: Occasionally
Crawling: N/A
Climbing Stairs: Occasionally
Climbing Ladders: Occasionally
Standing/Walking: Frequently
Reaching Above/Below/At Shoulder Level: Frequently

Working Conditions:
Environment: Works in indoor office conditions; attends meetings in evenings and on weekends; works under pressure, in potentially stressful situations, and under media scrutiny.

Physical Abilities: hearing and speaking sufficient to exchange information in person, on the telephone, and at formal presentations; close vision and the ability to adjust focus to read and operate office equipment including personal computer; uses hands to handle, feel or operate standard office equipment, including personal computer; mental capability to observe and interpret people and situations, read and interpret financial and statistical data and documents.

Hazards: exposed to computer screens.