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Leaders must have the courage of their convictions. What they really need are core values.
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As tragic and devastating as disasters can be, the reality is that they are also an opportunity to rebuild smarter, stronger, and better than ever.
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ICMA affiliates in Bruges, Belgium, are taking steps to be more inclusive and accessible for all residents.
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What you need if you want to develop an effective work relationship with your elected officials.
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Three elements, combined with passion and wisdom, are critical to a workplace where employees willingly exert discretionary effort to help the organization succeed.
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What employees are asking for is consistent, timely communication that is meaningful, and that inspires them personally and professionally.
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A precise definition of engagement will vary from organization to organization, but three factors are critical to creating and maintaining a workplace where people want to be.
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An open line of communication - and responsiveness to it - in turn, creates public trust and improves the services that a community provides.
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