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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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ICMA Certificates in Performance Management Criteria

Criteria for the ICMA Certificates in Performance Management

PM Magazine Full Download
PM Magazine, January 2020

PM Magazine, January 2020

PM Magazine
Effective Training: Key to Equitable Performance Appraisals
January 3, 2020

Organizations must be mindful of internal equity when developing performance standards. [PM Magazine, January 2020]

PM Magazine
A person standing on a path leading to two arrows going in opposite directions
ETHICS MATTER! Don't Let Your Goals Get in the Way of Your Ethics
November 22, 2019

While achieving our goals is important, how we achieve our goals is no less important. [PM Magazine, December 2019]

PM Magazine
Why is Cognitive Diversity Important for Your Local Government?
November 22, 2019

Insights [PM Magazine, December 2019]

Blog Post
Local Government Research Roundup: Four Fellows in Nashville
Lindsay Jacques
Nov 12, 2019

ICMA's inaugural cohort of Local Government Research Fellows shared their work at the annual conference in Nashville.

PM Magazine
CAREER TRACK: Every Employee Is a Chief Experience Officer
November 6, 2019

Create a quality consumer experience brand

Article
International Perspectives and Idea Sharing Around Performance Management
August 16, 2019

ICMA's new e-book on performance management includes multiple examples of applying data to better management and decision making, including a number of international applications.

Article
Recipients of the 2018 ICMA Certificates in Performance Management
Recipients of ICMA Certificates in Performance Management Announced
July 1, 2019

A total of 63 jurisdictions have been recognized with 2019 ICMA Certificates in Performance Management.

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