Organizations must be mindful of internal equity when developing performance standards. [PM Magazine, January 2020]

ICMA's inaugural cohort of Local Government Research Fellows shared their work at the annual conference in Nashville.

Create a quality consumer experience brand

ICMA's new e-book on performance management includes multiple examples of applying data to better management and decision making, including a number of international applications.

A total of 63 jurisdictions have been recognized with 2019 ICMA Certificates in Performance Management.

Stretching job assignments help people see you in a new light

Managing Employee Performance is a Process, not an Event! [PM Magazine, July 2019]