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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 37 - 45 of 637 results
Member News
Career Compass No. 73: How Do I Get and Benefit from a Stretch Assignment?
May 17, 2019

Stretching job assignments help people see you in a new light

PM Magazine
CAREER TRACK: How to Create a Performance-Driven Workforce
July 2, 2019

Managing Employee Performance is a Process, not an Event! [PM Magazine, July 2019]

Other Document
LGR: Local Government Review, July 2019

Form of government survey; Community engagement in police services; CAO Salary Survey

Blog Post
Comparative Data Analysis Among the Valley Benchmark Cities
admin
May 09, 2019

How 11 Arizona communities share performance data and service delivery insights.

Blog Post
Five Tips for Getting Started with Performance Management
admin
Apr 03, 2019

Take the fear out of performance management.

Other Document
Getting Started: Performance Management for Local Government

A step-by-step guide on how to set up a performance measurement and management program.

Blog Post
Women holding phone with graphs and charts on screen
Award-Winning Tips on Strategic Leadership and Governance
rdesantis@icma.org
Feb 27, 2019

Olathe, Kansas, one of last year's Local Government Program Excellence Award winners, shares its tips on strategic leadership.

Blog Post
Six Strategies to Create Strong, Evidence-based Government Initiatives
admin
Feb 05, 2019

You can build upon these six action strategies and the examples that resonate most for your own community to develop lasting initiatives that are backed by solid data.

Article
Performance Management: Show Your Leadership
January 30, 2019

Your initiatives may already qualify your local government for an ICMA Certificate in Performance Management. Find out and apply by May 3, 2019.

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