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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 10 - 18 of 637 results
High Performance Local Government: Creating a Culture of Higher Organizational Performance
Sep 07, 2023
01:30pm
03:00pm
ET
Free ICMA Coaching Program Webinar | Recording available to registrants
Stakeholders
Building and Sustaining Organizational Excellence: A Targeted Approach for Local Governments (in person)
Nov 15, 2023
09:00am
05:00pm
ET
THIS CERTIFICATE PROGRAM HAS BEEN CANCELLED.
high performance leadership
SEPT 2023 Cohort: ICMA High Performance Leadership Academy
Sep 18, 2023
08:12am
08:12am
Think and act like a high performing leader. This 12-week online course delivers the leadership tools you need to deliver increased value to your organization.
high performance leadership
July 2023 Cohort: ICMA High Performance Leadership Academy
Jul 31, 2023
10:31am
10:31am
ET
Think and act like a high performing leader. This 12-week online course delivers the leadership tools you need to deliver increased value to your organization.
Data-Driven
Data-Driven Decision Making - Certificate Program
Apr 20, 2023
12:00pm
05:00pm
ET
Data-driven decision making doesn't have to be rocket science. Learn how local governments can take the next steps with data - and it's easier than you might think!
Blog Post
Local Gov Workforce Crisis
A Roadmap for Dealing with Government’s Workforce Crisis
Robert J. Lavigna, senior fellow, public sector, UKG
Mar 20, 2023

It has put the ability to deliver essential services at risk. There are real solutions that will make the public sector more competitive.

Podcast
EP33 Assistant Manager Exchange Program
February 7, 2023

How assistant and deputy managers can break out of their grind, learn and contribute in a new environment, gain rare access to council, and prepare for a future manager position.

Blog Post
police chiefs
Solving the Police Workload and Budget Problem
Jon M. Shane, professor of criminal justice, Jon M. Shane Associates
Feb 06, 2023

Creating a nexus between workload and costs through activity-base budgeting

Blog Post
Performance Measurement
Starting Simple in Performance Measurement
Raman A. Shah, Ph.D.
Jan 24, 2023

If you want to measure impact, measure output first.

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