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  1. Home

Citizen & Resident Surveys

Community members pay taxes and consume local government services, and they most likely have opinions about the quantity and quality of those services and about the community as a place to live and work. Citizen and resident surveys can tap those opinions and provide valuable input to city and county managers and elected officials as they set priorities and allocate resources. Where formal performance management systems are in place, survey responses are frequently used as indicators of service quality.

Submit a Document
Displaying 1 - 9 of 115 results
PM Magazine
Illustration of diverse group of people
Proactive Strategies for Addressing Language Barriers in Community Engagement
January 30, 2025

Ensuring your communication efforts reach everyone in your community — no matter their language

Zencity Live Demo
Live Demo: Doing More for Less with Zencity's Essentials for Small and Medium Communities
Apr 03, 2024
01:00pm
02:00pm
ET
Join us for a live demonstration of Zencity Essentials and hear about and from municipalities that are currently using this service.
PM Magazine
Carroll Creek Promenade Park in Federick, Maryland
A Blueprint for Inclusive Governance Frederick County’s Roadmap to Community Engagement Excellence
January 31, 2024

How the county tailored strategies using data, broke through language barriers, and involved the community in decision-making.

PM Magazine
Image of people connecting
Three Community Engagement Strategies to Increase Public Participation in 2024
November 29, 2023

Help your staff and project teams in bolstering the effectiveness of local community engagement efforts in the new year.

The Top Ten Community Needs of US Residents
Oct 24, 2023
01:00pm
02:00pm
ET
In this webinar, you'll join Polco as they discuss the top 10 things American residents say their communities need most.
Zencity 360
Live Demo: Introducing Zencity 360 | The Community Trust Platform for Local Governments
May 23, 2023
01:00pm
01:45pm
ET
Join us for a free live demo of the platform for community trust offered by our partner, Zencity.
PM Magazine
Photo of folks at a community meeting
Overseeing Effective Community Engagement
November 30, 2022

Five ways local government leaders can equip staff

Blog Post
Zencity 360
A New Way to Hear Your Community
Eyal Feder-Levy, Zencity CEO and co-founder
Nov 14, 2022

The foundation to creating that trust is listening to the community’s diverse needs and priorities and taking action in response.

PM Magazine Full Download
Cover of November 2021 PM
PM Magazine, November 2021

Small Towns and Rural Communities

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