Credentialing Application & Reporting

Information about how to apply for and renew ICMA's voluntary credential

We are pleased to announce that in 2016, we launched a new credentialing application and renewal software to enhance and improve your user experience. 

Accessing the new software - watch the video below! (Note one change as of May 2017: Go to "My ICMA" instead of "My Account")

Go to My ICMA



Asking questions or requesting assistance

If you have questions about the Credentialing Program or the new software, please e-mail or call 202-962-3504 (Star-Aisha Boyd).  

If you need password assistance, contact ICMA’s Member Support Team at 1-800-745-8780 or