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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 550 - 558 of 637 results
Fairfax County, VA Public Reporting
Project / Research Report
Using the Balanced Scorecard to Improve the Performance of City and County Councils

The managers and constituents of City and county councils are increasingly concerned about measuring and managing the council performance.

Project / Research Report
2009 Community Scorecard Report

2009 Community Scorecard Report

Measuring the Results of Economic Stimulus Investments: Local Government Leading the Way
Performance Analysis Where it Counts
Project / Research Report
Monmouth County's Strategic Plan

The strategic plan is a guide for the county’s operations, outlining the goals and expectations for county services.

Philly311: The First 100 Days
Organizational Policy
Memorandum on Compressed Work Week Employee Survey

The City of Gainesville adopted a four-day work week in 2008.  Six months after the policy took effect they assessed the  program's success.

Project / Research Report
Competency Index for the Library Field

Across industries, competencies provide a foundation on which to build coherent efforts to increase the knowledge, skills and abilities of employees...

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