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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 514 - 522 of 637 results
Case Study
Rancho Cordova Annual Coporate Report

Local governments in America have an average approval rating of 19%.

Case Study
Rock Hill’s Impact on Transparency and Accountability Through Strategic Planning and Performance Management

The City of Rock Hill has taken a bold position to be accountable for results regarding its key performance

Sustainability Goals and Guiding Principles
Project / Research Report
Less Time, Lower Cost, and Greater Quality: Making Government Work Better with Lean Process Improvement

Public managers are often asked to “trim the fat” in times of revenue scarcity.

Article
Updates from the Governmental Accounting Standards Advisory Council
March 1, 2017
Article
New Framework for Public Sector Performance Management Helps Local Governments Improve Results during Tough Times
March 1, 2017

National Performance Management Advisory Commission report provides model for improved local government management.

Survey Report
Trends in Local Health Department Finances, Workforce and Activities

This document compares local health department survey results from 2005 and 2008 to identify emerging trends in the public health sector...

Case Study
What Works 2010: Staff Engagement in Decatur GA

A case study showing how Decatur, Georgia, engaged staff in performance management.

Case Study
What Works 2010: Rockford IL Saves Money & Time with Perf Meas

What Works 2010: Rockford IL Saves Money & Time with Perf Meas

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