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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 586 - 594 of 637 results
Project / Research Report
Motorcycle Paramedics Have a Need for Speed

This news article describes an innovative program in Fort Lauderdale, Florida, that deploys paramedics on motorccyles to reach accident victims more quickly.

Survey Report
The National Citizen Survey: City of Dover, DE

The National Citizen Survey is the product of a joint collaboration between ICMA and The National Research Center...

The Performance Conundrum: Getting the Right People on the Bus through Performance Forecasting
Project / Research Report
A Memo on Measurement for Environmental Managers

This report introduces you to the power of goals and measurement to improve environmental, health, and compliance conditions.

Project / Research Report
NewCity Madisonville – Hopkins County: Measuring Community Development

2008 TLG Case Study Submission

The Transformation from a “Trust Us” model to a Performance Based Organization
Article
How to Think Like a Consultant In Order to Maximize Effectiveness In Collaborative Projects
March 1, 2017

<p><strong>By Stacy L. Waters, The Waters Consulting Group, Inc.</strong</p>
<p>It’s strange how a change in one’s normal routine can alter an entire perspective.
These days I spend much of my free time learning to think like a “forensic accountant.” That is, to learn how to better utilize the information gleaned from financial statements in order to more quickly respond. In short, forensic accounting trains one to look beyond the numbers and deal with the business reality of the situation. </p>

Project / Research Report
Summary of Leadership Development Components

Summary of Leadership Development Components for the Municipal Services Group of South Jordan City.

Project / Research Report
HR Metrics: Their Role in Achieving Higher Performance in Public Sector Human Resources

This article suggests that performance measurements may help public sector human resource professionals make more proactive and strategic decisions(...)

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