See how Queen Creek is able to complete external recruitments in almost half the time of many other communities...
Working "lean" is a philosophy that seeks the involvement of all workers in the elimination of waste and the adding of value.
Even in the best of economic times, choosing how to allocate budgets and non-financial resources is a challenge for state and local governments
Taking as a case study the City of Westminster, Colorado's, comprehensive performance measurement approach to the strategic plan
When the city of Surprise, Arizona, decided to improve its development review process (planning, engineering, and building) in 2006...
Posted in response to R. Homan's question on using fire departments to perform building code inspections
This news article describes an innovative program in Fort Lauderdale, Florida, that deploys paramedics on motorccyles to reach accident victims more quickly.
The National Citizen Survey is the product of a joint collaboration between ICMA and The National Research Center...