The 2021 Call for Volunteers is now open with opportunities to give back to the profession.

Get recognized for your efforts on data-informed decision-making and public reporting, or see how you can learn from the leading practices of your peers.

Data, definitions, and data entry form for key performance indicators.

Link key metrics to your strategic plan, but don't overlook measuring those unanticipated goals that will arise

Application for an ICMA Certificate in Performance Management

Use this voucher to pay the application fee for ICMA's Certificates in Performance Management program.

Criteria for the ICMA Certificates in Performance Management

ICMA facilitates no-charge, software-neutral benchmarking. Access 20,000+ data points across a short list of KPIs.

ICMA Certificates in Performance Management bring your jurisdiction the recognition it deserves for data-driven management and communication.