ICMA recognizes communities for their commitment to the principles of performance management and effective communication of their performance data with residents and peer communities.

Depending on the level of recognition, Excellence being the highest, criteria include incorporation of data gathering and verification, public reporting, benchmarking and networking, strategic planning, community surveying, staff development, dashboarding, and continuous improvement.

For more information, visit the certificates in performance management page. For those interested in applying for the 2022 Certificates in Performance Management, the criteria and application form will be posted when it is available.


Certificate of Excellence

Alachua County, Florida
Alexandria, Virginia
Austin, Texas
Bayside, Wisconsin
Bellevue, Washington
Bernalillo County, New Mexico
Clayton, Missouri
Coral Springs, Florida
Dallas, Texas
Fairfax County, Virginia
Farmers Branch, Texas
Fort Collins, Colorado
Fort Lauderdale, Florida
Gilbert, Arizona
Gunnison County, Colorado
Henderson, Nevada
Kansas City, Missouri
Loudoun County, Virginia
Miami-Dade County, Florida
Montgomery County, Maryland
Oklahoma City, Oklahoma
Pinehurst, North Carolina
Port St. Lucie, Florida
Rock Hill, South Carolina
San Antonio, Texas
Sarasota County, Florida
Scottsdale, Arizona
Sugarland, Texas
Suwanee, Georgia
Tamarac, Florida
Woodbury, Minnesota


Certificate of Distinction

Algonquin, Illinois
Arapahoe County, Colorado
Baytown, Texas
Buncombe County, North Carolina
Cuyahoga County, Ohio
Palm Coast, Florida
Phoenix, Arizona
Poudre Fire Authority, Colorado
South Bend, Indiana
Southlake, Texas
Tallahassee, Florida
Wichita, Kansas


Certificate of Achievement

Bettendorf, Iowa
Chester County, Pennsylvania
Costa Mesa Sanitary District, California
DeLand, Florida
Elk Grove, California
Frisco, Texas
Georgetown, Texas
Hudson, Ohio
Lake Wales, Florida
Maplewood, Minnesota
St. Lucie County, Florida
Stanly County, North Carolina
Temple, Texas

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!