A strategic plan is instrumental to codifying your community's vision and should answer the basic questions of who are we, what we want(...)

Sample. The City Oberlin's Assistant City Manager position is blended with Human Resources duties...

A significant amount of municipal officials’ actions take place in a meeting. Unfortunately, virtually all of us can relate horror stores of meetings gone awry.

Guidelines for board/manager relations.

This Case Study from ICMA's Results Network profiles the city of Minneapolis, Minnesota, in its process of implementing a 311 system.

A public-private partnership between Jackson County, Oregon, and several city governments in the county and a private library management company