In a country where most news coverage has been of bombings and deaths or, more recently, of the decline in murders of innocent civilians

This report describes the process the City of Lynwood, CA, went through to select a CRM (Citizen Relationship Management) system...

The case study describes how two complex building projects were successfully completed on time and under budget through the use of an experienced project management professional.

This article describes several programs developed in Cuddalore and Nagapattinam, two areas of India hard-hit by the 2005 tsunami.

The ICMA Distinguished Service Award is given to a manager who has retired from the profession.

ICMA’s Strategic Leadership and Governance Award recognizes the innovative local government programs or processes.