The lobbying is intense and the needs are great for the Obama economic stimulus package
This white paper describes effective use of the Balanced Scorecard to provide a more holistic view of performance by helping organizations develop....
The fifth in-depth case study in the "Call 311: Connecting Citizens to Local Government" series.
Experienced managers have found that a one-size-fits-all approach to employee motivation doesn’t work.
Contracting for goods and services can be a long and cumbersome experience for municipalities.
The public sector is facing a human capital crisis.
Our profession was born out of urban crisis a century ago. Now our profession has the opportunity to rise to the challenge of today’s global urban crisis...
Lyle Sumek, a featured presenter at the 2008 Texas Municipal League Annual Conference and Exhibition in San Antonio, presents in this article the 5 major challenges facing city...