Displaying 1576 - 1584 of 1963 results
Case Study
Hampton 311 Customer Call Center

The fifth in-depth case study in the "Call 311: Connecting Citizens to Local Government" series.

Project / Research Report
How to Motivate Employees: What Research is Telling Us

Experienced managers have found that a one-size-fits-all approach to employee motivation doesn’t work.

Case Study
Securing Goods and Services: Contracting Issues

Contracting for goods and services can be a long and cumbersome experience for municipalities.

Project / Research Report
Finding and Recruiting New Public Servants

The public sector is facing a human capital crisis.

Can’t We All Just Get Along?
Project / Research Report
Think Globally, Act Locally: Tackling the Global Urban Challenge One Community at a Time

Our profession was born out of urban crisis a century ago. Now our profession has the opportunity to rise to the challenge of today’s global urban crisis...

Project / Research Report
Stepping Up to Leadership: Turning Today's Crisis into a Sustainable Future

Lyle Sumek, a featured presenter at the 2008 Texas Municipal League Annual Conference and Exhibition in San Antonio, presents in this article the 5 major challenges facing city...

Project / Research Report
Holistic Strategic Planning: Achieving Sustainable Results

The current environment in which the public sector operates is defined by heightened fiscal caution and increased scrutiny of public organizations.

Project / Research Report
Virtual Work - Preparing for the Changing Labor Force

This article examines the growing trend of virtual work, or telecommuting, and poses several key questions managers should ask when evaluating their policies.